FAQs
FAQs
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Telehealth lets you consult with your healthcare provider remotely using a phone, computer or tablet. Video, phone and messaging appointments allow you to receive advice, follow-ups and professional care from anywhere.
Telehealth covers follow-ups, mental health support, medication checks, minor illness evaluations and chronic condition management. Some situations may still require an in-person visit.
Yes. If needed, your provider can send prescriptions electronically to your chosen pharmacy. This makes getting medication quick and simple after your telehealth visit.
Find a quiet, private space. Have a list of symptoms and medications ready. Test your device and internet, and log in a few minutes before your appointment.
If you have problems connecting, call our office. We can help you troubleshoot, switch to a phone consultation or reschedule your appointment if needed.
You can book telehealth visit by calling our office, using the patient portal or scheduling online. It works just like a normal appointment.
You will need a smartphone, tablet or computer with internet access. Video visits require a camera and microphone. We use secure platforms recommended by your provider.
Yes. Telehealth visits are fully confidential. We use secure platforms to protect your privacy, giving the same level of safety as an in-person appointment.
Most insurance plans, including Medicare, cover telehealth visits. You can check with your provider or call our office to confirm your coverage before booking.
Yes. Telehealth is for convenience, but you can still book an in-person visit whenever needed or preferred.